What we are looking for A Production Technician Supervisor to ensure the timely delivery of graded products to the packhouse and all Grader customers, meeting the required quality and size standards in accordance with the quality framework. Oversee the operation and maintenance of the grading facility s mechanical and software components, as well as managing staff and related processes. Accurately report crop information to the wider business. This is a full time permanent posion working nights, 17:00 - 05:30, 4 on / 4 off shift The position Manage the efficient operation of the NIR Grader as the primary focus, while overseeing Grader 1 and Grader 2 when necessary. Conduct daily ZOHO checks, investigating and resolving incomplete actions. Serve as the first point of contact for equipment breakdowns, working closely with the engineering team to resolve issues. Perform root cause analysis for breakdowns and develop action plans. Collaborate with the engineering department for ongoing equipment maintenance and troubleshooting. Calibrate Q-EYE cameras to ensure grading accuracy and maintain NIR cups by washing and replacing damaged ones as needed. Utilise performance data (e.g., line performance and downtime information) to motivate and enhance team performance. Ensure all staff are properly trained in their designated production areas, working efficiently and adhering to Health and Safety regulations. Regularly collect samples to improve the QEF neural network database, ther