Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Nightlight Crisis Café/Helpline Coordinator Reference: 390 Responsible to: Nightlight Crisis Café/Helpline Team Lead Contract: Permanent Hours: Part time, 30 hours per week / 4 evenings per week Work pattern: 17:30pm - 01:30am, worked across a 7-day flexible rota (including some weekends) Salary: £28,850, increased to £29,400 following successful probation, pro rata Working Base(s): Watford Crisis Café (with expectation to travel to other sites where necessary, with mileage paid when not working at home base) About the Role Alongside other Café/Helpline Coordinators, you will be a key member of the Nightlight team, providing effective leadership delivering the Nightlight Crisis Café and Helpline services. You will ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind''s values throughout the provision. You will provide management support to Café/Helpline Support Workers and volunteers, and support the Team Leads in ensuring practice ..... full job details .....