We have an exciting opportunity for a Construction Aftercare Manager to join our Yorkshire team at Willmott Dixon, taking responsibility for delivering an exceptional aftercare service across our construction projects.At Willmott Dixon, aftercare is about more than resolving defects. It''s about building lasting customer relationships, proactively identifying issues and ensuring our customers receive outstanding service long after their buildings have been handed over.We''re looking for someone with strong construction knowledge, a proactive approach and a genuine passion for customer service. You don''t necessarily need previous aftercare experience; we''d welcome applications from people with backgrounds in construction operations, site management, trades supervision or facilities management who are looking for a new challenge.Reporting to the Senior Customer Service Manager, you''ll manage aftercare across a varied portfolio of projects throughout Yorkshire, spanning sectors including education, leisure, healthcare, residential and blue light.This is a hands-on, customer-facing role where you''ll regularly visit projects, build relationships with customers and building users, and work closely with our operational teams and supply chain partners to resolve defects efficiently.You''ll typically become involved around 12 weeks before handover, supporting customers throughout the 12-month defects liability period. Alongside managing day-to-day defects, you''ll also take ..... full job details .....