Aftersales Customer Support Specialist Franchised Motor Dealership - Salisbury Automotive Experience Required Are you passionate about delivering exceptional customer service and creating outstanding experiences?Our client, a Franchised Motor Dealer in Salisbury is looking for an Aftersales Customer Support Specialist to join their team and be the first point of contact for customers seeking vehicle service and repairs.Salary 25,500 basic 31,610 OTE uncappedMonday to Friday 8.30am - 5pm No WeekendsIn this role, you will:Manage all incoming customer enquiries via telephone, website, and digital channels.Process and handle outbound marketing to existing customers.Identify customer needs and respond with professional, solution-focused support.Promote and upsell retention products using expert sales techniques.Ensure every customer enjoys a seamless and high-quality experience.About you:Exceptional customer service and communication skills.Previous experience in a customer-focused environment, ideally within a premium or high-end brand.Confident telephone manner and ability to work effectively in a team.Strong organisational skills and ability to prioritise tasks.Automotive experience requiredBenefits30 Days Annual Leave (including Bank Holidays)Extra Holiday to celebrate your BirthdayContributory Pension SchemeFree Eyecare VouchersLife Assurance (3x your base salary)If you are enthusiastic, driven, and ready to help customers have the best experience possible, we want to hear fr