Division Education for Industry Group Full-Time, 37 hours per week (Monday to Friday) Contract Permanent, All Year Round Location FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role The Wellbeing and Support Officer will support, safeguard, enable, and champion the success of all students by providing front-line, responsive and proactive advice, guidance, and referral to other services within and beyond the Student Services Team. They will respond to any needs of students, including providing pastoral care, practical advice, extra-curricular events, and Safeguarding concerns. The post holder will be a personable, highly compassionate, skilled active listener with an interest in wellbeing and psychoeducation. This role''s purpose is to ensure all students across the Education for Industry Group, including the most vulnerable, make excellent progress both academically and with their social and emotional development. This post is part of the wellbeing team and the wider safeguarding team, the post holder will be first aid trained, Deputy Designated Safeguarding Lead trained, and be prepared for receiving and managi