Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don''t tick every box. If you''re excited about working for us and have most of the skills or experience we''re looking for, please go ahead and apply. We''d love to hear from you!About the RoleHL is at an exciting time of its evolution as the UK''s leading wealth provider, and we have an exciting opportunity for a Head of Transfers to drive the transformation of our Transfers function. You will be leading a large Operation (circa 250 FTE) which delivers the Transfer Strategy and Service at HL, inputting into the wider strategic direction of the overall Service function. You will be accountable for delivery of the plan for the function and outstanding client service, through highly effective leadership and management of people, processes, suppliers and risks.What you''ll be doingAccountable leader for the transfers function at HL, delivering a client-focused and efficient service that is always on, continually improving and facilitates transfer of client assets in a compliant and timely manner.Accountable for setting and ensuring teams deliver service targets (SLAs, QA, Complaints, breaches etc) through appropriate resource, process, third party, supplier and risk management.Lead and develop people, drive en