Quality Manager role at Imperial College Healthcare NHS TrustThe Leslie Brent Laboratory, based at Hammersmith Hospital within Imperial College Healthcare NHS Trust, is a UKAS-accredited facility (Reg. No. 9280) specialising in Therapeutic Drug Monitoring (TDM). Operating within the Division of Medicine and Integrated Care, the laboratory supports the Renal and Transplant Directorate in general nephrology and a kidney and/or pancreas transplant programme. Using LC-MS/MS technology, the laboratory delivers precise monitoring of immunosuppressive, immunomodulatory, and antifungal drugs. In addition to renal services, it supports adult and paediatric bone marrow and adult liver transplant programmes.The department is seeking an experienced and motivated Quality Manager with strong knowledge of ISO15189:2022 and UKAS accreditation. The post holder will play a key role in maintaining compliance, leading audits, managing nonconformances, and driving continuous quality improvement.

Responsibilities

Ensure the QMS is fully embedded within laboratory operations, meeting ISO15189:2022 standards and supporting departmental objectives.

Effectively manage and prioritise tasks to support the implementation and maintenance of the QMS.

Develop an annual audit plan aligned with ISO15189:2022, and report findings to the Senior Management Team and Laboratory Director.

Ensure all audit outcomes are thoroughly investigated, actioned, and closed within agreed timelines.

Promptly investigate incidents (e.g., Datix reports), result errors, and service user complaints with the Laboratory Manager, identifying root causes and implementing corrective actions.

Ensure preventive actions and process redesigns are carried out effectively to prevent recurrence and enhance service quality.

Have knowledge of working in a clinical laboratory environment.

Familiarise with and be knowledgeable in the use of Liquid Chromatography-Mass Spectrometry (LCMS).

Train staff in QMS and their responsibilities within the QMS, ensuring understanding of ISO15189:2022 and UKAS standards.

Provide training on audit processes to support internal audit delivery and promote a culture of quality.

Oversee the department CPD programme and ensure CPD activities are appropriately recorded.

Hold regular meetings with staff to review and support CPD ensuring alignment with professional standards.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

For further details / informal visits contact: Name: Shobena Shivagnanam | Job title: Technical Lead and Training Manager | Email: shobena.shivagnanam@nhs.net | Telephone: 020 331 36638

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Quality Assurance

Industries

Hospitals and Health Care

#J-18808-Ljbffr