QC Quality Technician

Location: Sittingbourne
Hours: Monday to Thursday, 8am–5pm | Friday, 8am–4pm
Job Type: Full-Time, Permanent

We are recruiting for a QC Quality Technician to join a well-established and growing business.

This is an excellent opportunity for a detail-oriented and proactive individual with experience in quality control, product inspections and continuous improvement.

The successful candidate will play a key role in coordinating pre-shipment inspections, managing quality issues, implementing corrective actions and supporting new product development.

Working closely with factories, inspectors, warehouse teams and international colleagues, you will ensure products consistently meet the required quality standards.

• Coordinate and manage the end-to-end pre-shipment inspection (PSI) process, ensuring inspections are booked and completed on time.

• Review and analyse inspection reports, identifying quality concerns and ensuring appropriate action is taken.

• Maintain accurate inspection records, product information and quality documentation using internal systems.

• Review inspection outcomes and authorise goods for shipment where appropriate, in line with company procedures.

• Investigate quality issues and prepare reports relating to production, inspections, goods-in and customer feedback.

• Raise, monitor and follow up on Corrective Action Plans (CAPs), ensuring issues are resolved effectively.

• Work closely with factories, inspectors and warehouse teams to identify practical rework solutions.

• Support New Product Introduction (NPI) processes, reviewing specifications, samples, packaging and quality requirements.

• Identify potential product risks and ensure quality concerns are addressed before production and launch.

• Monitor recurring defects, communicate findings and contribute to continuous improvement initiatives.

• Liaise with internal departments, suppliers and international offices to resolve quality-related issues.

• Provide regular updates on inspections, corrective actions, outstanding issues and project progress.

• Previous experience in a quality control, quality assurance or quality technician role.

• Experience within a manufacturing, product development, distribution or supply chain environment would be advantageous.

• Good understanding of quality inspections, reporting and corrective action processes.

• Strong attention to detail with excellent organisational and problem-solving skills.

• Confident communicating with suppliers, factories and internal departments.

• Ability to manage multiple tasks, prioritise workloads and meet deadlines.

• Proactive approach to identifying issues and implementing improvements.

• Comfortable using computer systems to maintain accurate records and reports.

• Experience with ERP systems, NAV or Qarma would be beneficial.

• A collaborative and adaptable approach with a commitment to maintaining high-quality standards.

• Full-time, permanent opportunity.

• Opportunity to work within an established and supportive team.

• Varied role with involvement in quality control, product development and continuous improvement.

• Exposure to international suppliers and operations.

• Opportunity to develop skills and progress within quality and compliance.

If you have experience in quality control and are looking for a varied role where you can make a real impact, we would love to hear from you.

Apply now or contact us for further information!