About the Role We are seeking an experienced and compassionate Service Manager to lead a new supported living service in Hatfield. You will be responsible for managing day-to-day operations, leading a team of support workers, and ensuring the delivery of high-quality, person-centred care. Key Responsibilities: Manage and develop your team to provide outstanding support Ensure compliance with CQC standards and internal policies Maintain comprehensive support plans and risk assessments Work closely with clients, families, and external professionals (e.g., occupational therapists) Promote independence and positive outcomes for those we support What We re Looking For: Proven experience in a senior or managerial role within social care Good understanding of CQC regulations and quality standards Strong leadership and communication skills A values-driven, hands-on approach to management Commitment to person-centred care and continuous improvement What We Offer: Monday to Friday working hours, no weekends Full holiday entitlement, including bank holidays Casual dress code Employee benefits including shopping discounts and referral bonuses Opportunities for professional development and training An inclusive, supportive work environment NSSL Group is an Equal Opportunities Employer committed to diversity and inclusion. We welcome applications from all backgrounds. Apply now to join our team and make a real difference in the lives of those we suppor