ABOUT THE ROLE Reports to: Credit Control and Contracts Manager Hours of work: 37.5 hours per week Salary: £34,233.60 (including London Weighting) Place of work: Hybrid with 3 days in the London (Waterloo) office Contract Type: Permanent, full-time Closing date: Sunday, 29th March, 23:59 This position does not offer sponsorship and is best suited for candidates already located in the London area. Make a real difference in people''s lives while advancing your credit control career with a national charity that truly values your expertise. Main purpose of the role: You will be responsible for managing the collection of debts across multiple communities, ensuring all outstanding amounts are recovered efficiently and in line with organisational policies. You will work closely with local authorities, community staff, financial appointees and the finance department to maintain accurate financial records, improve collection rates, and support cash flow management. This role requires strong credit control and bookkeeping expertise, excellent communication skills, and the ability to manage multiple complex accounts. Key essential criteria: Experience working within Credit Control in the Charity or Private sector. Relevant qualifications - Part qualified, CIMA, ACCA, AAT or qualified by experience. High level of competence in MS Office, particularly Excel, including VLOOKUP, SUMIF, and Pivot Tables. Minimum 5 years'' proven experience in credit control, bookkeeping, or fina