Operations Manager

I am supporting a great opportunity for a Facilities professional to join an exciting shopping centre within Gillingham. This key role reports directly to the Centre Manager and works across all teams and contract parters to deliver operational aspects for the scheme. Candidates will ideally hold backgrounds in and full understanding of retail shopping centre management to be able to liaise between client, asset manager, surveyor and tenants on the improvement and performance of the asset, driving a successful, performing asset. Skills (People and Technical) Monitor contractor/supplier performance and review RAMS and issue Permits to Work as appropriate. This includes but not limited to security, cleaning, MandE, fabric maintenance, utilities and seasonal decorations etc Conduct daily site inspections of common areas (both accessible by the public and those that are not) to ensure that any issues are picked up and resolved within a timely manner Respond to all queries from occupiers, colleagues and clients within a timely manner Budget setting, management and reconciliation. Work closely with the appointed building surveyors re the implementation and management of PPM works in accordance with the 5/10 year PPM Reports Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures. Work with the Marketing team to assist with the implementation of marketing/promotional events and approval of risk
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