OverviewThis unique part-time opportunity can work around you. Let us know how many hours you would like to work, up to a maximum of 40 hours per week, Monday to Friday.ResponsibilitiesTheRole:Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.Carry out computerised estimates using AudatexCommunicate with customers to provide repair information and an indication of completion timeCompile all relevant information and complete supporting documentationRecord all estimate / repair information on the Advance systemMonitor progress of the vehicle through the repair processNegotiate estimates with the Aviva Engineer when requiredDiscuss claim related issues with the Aviva EngineersTo identify opportunities for non-insurance related repairsTo conduct mobile and drive by estimatesTo maintain and secure allocated equipmentTo assist other team members as and when requiredQualificationsDesirable qualifications and experience:Proven experience or knowledge of working in the automotive repair industryATA AccreditedCustomer service skills - experience of delivery high quality service to customersPlanning and organisational skillsFlexibility and adaptability managing workflow across a number of department/specialismsValid driving lic