We are currently recruiting for a Day Concierge to join a modern residential development in Edgware, NW LondonThis is an excellent opportunity for an experienced residential concierge who thrives in delivering exceptional service. We are seeking someone with outstanding written and verbal communication skills, confidence in handling emergencies or complaints, and the professionalism to represent a high-end development to the highest standards.As the face of the development, you will be responsible for delivering an exceptional customer experience to residents, guests, contractors, and clients. You will build strong professional relationships with residents, becoming their first point of contact for assistance within their home environment. A warm, personable approach combined with discretion, courtesy, and professionalism is essential.LocationEdgware Hours09:00 - 21:00 4 on, 4 offSalary£28,000 per annumAbout YouIdeally, you will have:Previous experience in residential or property management within a similar concierge roleA proven track record of delivering exceptional customer serviceExperience coordinating contractors and overseeing works within a busy developmentKnowledge of general fire, health and safety, and security proceduresThe ability to handle confidential information with professionalism and discretionKey ResponsibilitiesMeet and greet residents and visitors, handling all front desk and telephone enquiriesProvide assistance to residents, guests, and visitors as req