Creative Account Director - Packaging and Design Location: Leeds (Hybrid working - 3 days office, 2 home) Salary: DOE Company: A full-service packaging and branding agency. Role: Develop lasting relationships by understanding and exceeding their expectations through a detailed implementation programme to on-board them effectively. To achieve client delight through delivering agreed Key Result Areas with client contacts and develop services, elevating the account to agreed profit levels by the directors. To identify and drive technology for continual improvement throughout the business via the Lean Six Sigma practice. Collaborate with the Managing Director, Group Creative Director, CEO, and CTO to identify and seize growth and innovation opportunities within existing design-focused accounts. Lead the charge on New Business Development and expand existing client relationships, all while delivering exceptional service through strategic account plans and client satisfaction. Take ownership of key business objectives across the group, working closely with Directors to achieve core goals and foster continued growth across our portfolio of design clients. Your leadership will be pivotal in driving both revenue and relationship excellence. Skills: Demonstrates strong leadership skills Extensive people management experience High levels of organisation with the ability to direct, support and control many activities Confident in preparing strategic and creative proposals Proven clear