Credit Controller Location: Uxbridge - Hybrid 2 days from home 3 in office Reporting to: Credit Control Supervisor / Credit Control Manager The Role We are looking for an experienced and proactive Credit Controller to join our finance team. Reporting to the Credit Control Supervisor / Manager, you will be responsible for managing the collection of invoices within agreed payment terms, producing accurate reconciliations, and resolving invoice queries, some of which will be complex in nature. This role plays a key part in ensuring efficient and accurate financial operations while maintaining a high level of customer service and adhering to company policies and procedures. Key Responsibilities Managing a portfolio of customers with annual revenues of up to £25m across specific companies within the Caretech Group Proactively chasing outstanding invoices via phone, email and customer portals to reduce debtor balances and debtor days Ensuring monthly cash collection and overdue debt KPIs are achieved Providing Senior Management with regular updates on queries, invoices and payments Producing and maintaining accurate aged debt reports, including clear commentary on overdue balances and outstanding issues Resolving complex rate and split-funded billing queries by referring to agreements and working closely with internal teams including Billing, Regional Finance and Operations Reconciling and allocating unallocated cash and credit note balances in a timely manner Building and maintain