About Us Deluxe Staffing Limited is a leading recruitment agency, hiring on behalf of a premium company in the hospitality and catering sector. We are currently seeking a Workforce Management Team Lead to oversee and manage workforce planning and scheduling for a fast-paced organisation. If you have experience in workforce management, team leadership, scheduling, and resource allocation, this is a fantastic opportunity to join a growing and dynamic team. Job Summary We are looking for an experienced Workforce Management Team Lead to manage the workforce scheduling and operations in a high-paced catering and logistics environment. The ideal candidate will be responsible for leading a workforce management team, ensuring optimal staffing levels, managing agency relationships, and coordinating scheduling and payroll processes. You will work closely with HR, Operations, and senior management to ensure smooth workforce operations while maintaining compliance with UK labour laws and regulations. Key Responsibilities Workforce Planning and Scheduling Oversee the creation and maintenance of staff schedules, ensuring efficient workforce allocation. Manage real-time workforce adjustments based on operational demand. Work closely with internal teams and external staffing agencies to ensure optimal coverage. Team Leadership and Stakeholder Management Lead and mentor a team of Workforce Management Coordinators. Collaborate with HR, Operations, and senior leadership to identify staffing