Your new company Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.Your new role As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently. Your responsibilities will include:Maintaining and managing customer accounts, ensuring timely collection of outstanding balancesInvestigating and resolving payment discrepancies, including unallocated cashLiaising with Local Authorities to address queries and obtain required documentationHandling incoming and outgoing calls with customers, including taking payments when neededWorking towards daily targets and deadlines to support overall team performanceProcessing and allocating payments within the accounting system Ensuring all internal processes and controls are followed consistentlySupporting wider credit control initiatives and contributing to ad-hoc projectsCollaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracyEffectively organising your workload to meet competing priorities and deadlinesWhat you''ll need to succeed Previous experience within credit control or a customer-focused environmentStrong organisational skills and the ability to manage your time effectivelyExce