Account Manager The Role:The Account Manager role is responsible for maintaining and developing a customer portfolio with a keen focus on new business and account management.Identify areas for innovation and investment to assist with growth. Key Responsibilities:SalesAchieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved.Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.Work work Barhale senior management to ensure leads are generated where appropriate.Business Development Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business.Work closely with Business Unit Management,Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.Identify mailshots and exhibitions that BCS should attend as a business.Ensure that customer feedback is obtained and shared on a regular basis to make the business more efficient and to maintain a high level of customer service.Monitor competition from a sales perspective and ensure that all information is shared.Customer Relationship ManagementManage all customer activity via the CRM system to ensure all relevant data and information is captured as well as maintaining a pipel