We are seeking a highly motivated and organised Administrator to join a growing business in Witney. This role is key to ensuring smooth communication with customers while supporting the day-to-day administrative functions of a busy warehouse operation.

Hours of work are 12 midday to 9pm Monday to Friday (Our client would also consider 11am-8pm or 1pm-10pm)

You will be responsible for handling customer interactions professionally and efficiently, while also managing stock-related administration to support operational excellence.
This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working both independently and as part of a team.

Key Responsibilities
. Communicate with customers via telephone and email in a professional and timely manner
. Support warehouse operations with administrative tasks related to stock control
. Produce and manage paperwork to ensure efficient warehouse processes
. Process all stock movements accurately on behalf of third-party customers
. Maintain and organise records, including checking and filing documentation
. Understand and respond to individual customer needs and requirements
. Handle customer queries and escalate issues where appropriate
. Liaise effectively with colleagues, suppliers, and customers on a daily basis
. Consolidate Proofs of Delivery (P.O.D.s)
. Ensure all tasks are completed with a high level of accuracy and attention to detail

Skills & Experience Required
. GCSEs (or equivalent) in English and Mathematics
. Previous experience in a customer-facing or client-focused role
. Proficient in Microsoft Office applications
. Strong numeracy skills and clear, legible written communication
. Ability to multitask, prioritise workload, and work under pressure
. Excellent organisational and time management skills
. Strong attention to detail and high levels of accuracy
. Reliable, conscientious, and self-motivated
. Flexible and adaptable with a positive attitude to change
. Ability to work effectively both independently and within a team

Desirable Experience
. Experience with stock management systems
. Familiarity with SAP Warehouse Management System
. Experience working with internal and external customers
. Background in a warehouse or distribution environment

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