Our client has a vacancy for a Technical Sales Support Engineer with a strong mechanical bias to support customers and the sales force for technical matters. Technical support will cover the mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of company product offering, supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products.As a global market leader, every team member has a voice and this contributes to success as a business. They take pride in collaborative, innovative and customer-focussed culture where team members feel respected, empowered and valued. They have clear sustainable development goals as they believe in caring for everyone''s futures as well as for the future of the planet.Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.Key Responsibilities:Support for customer questions via phone and e-mailProcess requests for special products and variationsAnalyse, check and report writing on customer product returnsNew product development proposal activityMarket and competitor product analysis and understandingSupporting sales force with customer visits and application developmentProduct management including training, new product introduction and supersession of discontinued product rangesEssential Education, Skills and Experience:Degree, HNC or HND in Mechanical Engineering or related discipline5 years