Position: Customer Journey Manager (BA)Location: London / Hybrid (2 days per week on-site)Duration: Initial 6 month contractPay Rate: Negotiable - Day Rate (via Umbrella) and PAYE methods available. About:We are supporting a leading financial services organisation undergoing a major Markets platform transformation! They are seeking experienced Customer Journey Managers to support a large-scale migration programme within their Markets Risk and Finance technology estate. This role plays a critical part in accelerating a complex front-to-back migration programme, ensuring robust data quality, strong governance, and accurate PandL and Risk outcomes as trading products are migrated onto a strategic platform. Key Responsibilities: Orchestrate front-to-back journeys across Markets products during platform migrationOwn and document data flows from source systems through analytics into Risk and Finance outputsValidate PandL and Risk results post-migration and support formal business sign-offLead triage of migration defects and data quality issues, driving resolution to closureTranslate requirements into delivered outcomes with full traceability through testing and UATFacilitate workshops, align stakeholders and influence priorities to remove delivery blockers Experience Required:Proven delivery of large-scale change programmes within a bank''s Markets functionStrong understanding of the Markets trade lifecycle, front-to-back controls, PandL and RiskHands-on experience with platform mi