An independent, modern and agile B2B marketing agency is looking for a strategic, relationship-led Senior Account Director / Head of Client Services who loves the pitch process and thrives on shaping marketing strategy for clients. This role is perfect for someone who gets energised by inbound opportunities, enjoys thinking creatively about how we win this, and takes pride in being a trusted partner to clients.There is no execution, no cold hunting, and no volume churn this is a consultancy-led position focused on strategy, partnership, and growing value within existing relationships.Location:Remote-friendly (South/London region preferred). Occasional travel to client sites and internal meetings.THE SENIOR ACCOUNT DIRECTOR / HEAD OF CLIENT SERVICES ROLE RESPONSIBILITIES WILL INCLUDE: Leading the pitch process for all new inbound opportunities shaping the story, approach, and strategy to win work.Building and growing strategic relationships across multiple client stakeholders.Acting as a senior consultant guiding clients through integrated marketing strategy across digital, content, comms, brand, campaigns and more.Identifying upsell and cross-sell opportunities by understanding client challenges and recommending high-value programmes.Providing clear strategic direction to the delivery team, who handle all execution.Working closely with the senior leadership team on commercial planning, pipeline development, and quarterly objectives.Translating insights, challenges and ambitio