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Permanent

Global Performance Operations Director

London
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04DF639E07F95B3E3BA9C20AC78E51FF
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Global Performance Operations Director

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Publicis Groupe

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Talent Acquisition | Publicis Groupe, WPP, PlayStationOverviewPublicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 103,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production.

In 2014, Publicis acquired Sapient, which hailed the start of a profound transformation. The 2019 acquisition of Epsilon bolstered this transformation by driving our data-led offering to new heights. Our country-led model, known as the “Power of One”, gathers all the Groupe’s capabilities under one roof, putting clients at the core of the organisation. It is with the “Power of One” mantra at its heart that our global teams operate.

Department overviewPUBLICIS MEDIA

Publicis Media harnesses the power of modern media through global agency brands Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX and integrated platform-based technologies including CJ, CitrusAd, Epsilon and Profitero. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

Overview

Performics is a central Publicis Media capability that strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim of delivering the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that help deliver business results to our clients.

The RoleWe are seeking a dynamic and strategic

Global Performance Operations Director

to drive the onboarding and scaling of our digital products while managing cross-functional initiatives. This role requires a high-energy leader who can track and manage multiple departmental programs, influence stakeholders, and proactively identify challenges to drive impactful solutions.

This individual will play a pivotal role in

scaling high-performing products, and standardizing workflows

across departments to improve efficiency. With a strong grasp of

performance marketing, digital media, and project management

this director will ensure that our initiatives are aligned with business goals while maintaining agility in a fast-paced environment.

Responsibilities

Lead global media operations, ensuring smooth onboarding and scaling of digital products.

Optimise workflows across teams, standardizing processes to improve efficiency.

Collaborate with stakeholders across product, sales, finance, and tech to align initiatives with business goals.

Drive performance media solutions across social, search, programmatic, commerce, and affiliates.

Own reporting and insights, ensuring data accuracy and impact measurement.

Qualifications

5+ years’ experience in media operations, digital marketing, or program management.

A strong performance media mindset—data-driven, results-focused, and solutions-oriented.

Experience working with global teams and large-scale clients.

Exceptional stakeholder management skills—you bring teams together and drive execution.

A passion for problem-solving and making things better, faster, and more effective.

BenefitsAdditional information

In The UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer:

WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.

REFLECTION DAYS - Two additional days of paid leave to focus on well-being and self-care.

HELP@HAND BENEFITS 24/7 helpline for personal and professional support, with remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.

FAMILY FRIENDLY POLICIES with 26 weeks of full pay for maternity, adoption, surrogacy and shared parental leave.

FLEXIBLE WORKING, BANK HOLIDAY SWAP and BIRTHDAY DAY OFF - an additional day off for your birthday from day one.

GREAT LOCAL DISCOUNTS including membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Advertising Services

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