We are seeking a Temporary Customer Service Advisor to join a retail team, providing exceptional customer service and ensuring client satisfaction. This role is ideal for someone who thrives in a fast-paced environment and enjoys resolving customer queries effectively. Client DetailsThe employer is a well-established retail company known for its high-quality products and excellent customer service. Operating within a collaborative and customer-focused environment, this organisation offers a supportive workplace and values efficient problem-solving.DescriptionSupport existing customers and potential customers by resolving issues as they arrive. This is a non-voice role (no phone calls, email only)Improve the overall customer journey and by generating customer loyalty though exceptional online customer service.Maintain professional, courteous and empathetic communication to build customer trust and loyalty through positive interactions.Escalate issues to our Customer Services manager when necessary.Manage time and workload independently while meeting target and response standardsProfileA successful Temporary Customer Service Advisor should have:Must have previous experience in a Customer Service roleExceptional written English communication skills, both written and verbal.Strong attention to detailExcellent computer literacyStrong internet connection and quality PC/Mac with Full HD resolutionGood time management skills and ability to multi-taskAble to work independently and as