Join Our Team as a Business Development/Customer Service Manager!
Location: Sudbury
Contract Type: Permanent

Are you ready to embark on an exciting journey with us? We''re a leading name in the manufacturing & production industry, and we''re on the lookout for a dynamic business development/customer service manager to join our vibrant team in Acton, Babergh! If you have a passion for building relationships and driving growth, this is the role for you!

What You''ll Do:
As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Your role will be a perfect blend of strategic thinking and hands-on service, where you''ll get to:

• Build Strong Relationships: Engage with customers to understand their needs and foster long-lasting partnerships.
• Drive Growth: Identify new business opportunities and develop strategies to increase market share.
• Lead with Enthusiasm: Manage and mentor our customer service team to ensure excellence in service delivery.
• Collaborate Across Teams: Work closely with sales, production, and marketing to align efforts and achieve shared goals.
• Analyze and Report: Utilize data to measure success and identify areas for improvement in our service offerings.

Who You Are:
We''re looking for someone who is not just qualified but truly passionate about customer service and business growth. Here''s what you bring to the table:

• Experience: Proven track record in business development and customer service, preferably in the manufacturing sector.
• Communication Skills: Exceptional verbal and written communication skills - you know how to connect with people!
• Analytical Mindset: Strong ability to analyze data and market trends to inform strategies.
• Leadership Qualities: Experience in managing teams and driving performance in a fast-paced environment.
• Problem-Solver: A proactive thinker who can tackle challenges with a positive attitude!

Why Join Us?
At our company, we believe that our people are our greatest asset. Here''s what you can look forward to:

• A Supportive Culture: We pride ourselves on our inclusive and friendly work environment.
• Career Growth: Plenty of opportunities for professional development and career progression.
• Competitive Salary: We offer an attractive salary package along with performance-based bonuses.
• Work-Life Balance: Enjoy a healthy work-life balance with flexible working arrangements.
• Team Spirit: Be part of a team that celebrates success and supports each other every step of the way!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.