Job: 1st Line IT Support Engineer Location: Shirley, Solihull Salary 27,000 The Role An opportunity has arisen for a 1st Line IT Support Engineer to join a small IT team supporting approximately 100 users across sites. This is a varied, hands-on position covering day-to-day IT support, troubleshooting, systems development and wider IT projects. Occasional travel to other offices will be required. Key Responsibilities Provide hardware and software support to users. Assist with network and database administration. Support software development, scripting and application improvements. Help integrate third-party software with existing systems. Deliver user training and develop training materials. Liaise with external software suppliers and support IT projects. About You Experience in an IT support role, ideally within a small business. Good knowledge of hardware and software troubleshooting. Ability to manage multiple tasks and meet deadlines. Strong communication and interpersonal skills. Interest in learning programming languages and developing technical skills. IT qualifications or relevant practical experience. Full training will be provided, making this a great opportunity for someone looking to broaden their technical knowledge and develop their IT career. ..... full job details .....