Customer Sales Co-ordinator Bury St Edmunds, Suffolk Permanent Monday to Friday, 37.5 hours per week £30,000 to £32,000 per annum We are seeking a highly organised and detail-oriented Customer Sales Co-ordinator to provide vital support to a field-based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers. Key Responsibilities Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment Ensure timely follow-up on customer enquiries and assist with after-sales service Maintain accurate records in CRM and internal systems Analyse internal and external data to identify new business opportunities Research markets, competitors, and potential clients to build a qualified lead pipeline Generate and present reports to support sales strategy and planning Track and report on key sales metrics Work closely with field sales representatives to provide accurate data, leads, and sales materials Communicate regular updates on leads, appointments, and customer feedback Requirements Experienced in sales operations, sales support, or a data-focused role Strong analytical and research skills with proficiency in Excel and database tools Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous Excellent communication and organisational skills Ability to multi