Device Management as a Service Analyst
JOB TITLE: Device Management as a Service (DMaaS)SALARY: £25,000 p/aLOCATION: NottinghamBenefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral programWe have an exciting opportunity for an DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals.At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology while creating a workplace where people can grow, belong and do their best work. If you''re looking for a role where your contribution matters, we''d love to hear from you.Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you''re providing technical expertise, service management or operational support, you''ll play an important role in helping our customers succeed.Together, we turn ambition into achievement.Job Specification: DMAAS AnalystThe DMAAS Analyst will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA S. You will also work with the Hardware ..... full job details .....
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