Salary

Competitive!Holiday

28 days

holiday, enhanced after 5 years of service.But

theres

more...Free meals on duty.

Uniform offered and dry cleaned.

Discounted employee friends and family rates at Arora Hotels.

Food and beverage discounts.

Christmas gifts and employee parties

.

Introduce a friend scheme

.

Cycle 2 work scheme.

UK attraction discounts @ Merlin Entertainments.

Taste card.

Life assurance scheme.

Wage stream.

Employee

assistance

programme

.

Arora star employee recognition.

Long service recognition award.

About us...Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.A bit about what you will do...

The Executive Head Housekeeper is responsible for ensuring the team

maintains

the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in leading to ensure quality for the guest experience and a memorable stay for each of our guests.Making sure all guest rooms look well-presented by performing

room checks, ensuring they have been cleaned to our excellent standards.

Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

Coordinate schedules for the staff in accordance with bedrooms, bookings and corridors.

Ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction

Manage and order stock levels in housekeeping stores and check that it is stored

properly.

Engage with guests to promote guest loyalty and memorable experiences.

Carry out the special needs and requests of guests and VIPS

More about you...Providing high quality service comes naturally to you.

Strong attention to detail

and

remaining

calm under pressure.

You value being part of a team and supporting your colleagues.

Most of all, you will have an approachable, positive, and proactive manner.

5-star hotel experience in a similar role a real advantage.

Grow with us...We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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