The role involves a variety of duties within the sales/marketing office. Internal Sales duties: To assist in administration duties across the sales department including the franking of mail To provide administration support to the field-based sales team To maintain accurate and up to date customer records To maintain good customer relations To handle inbound/ outbound customer enquiries when required To accurately record and process customer orders when required To liaise and communicate with all other departments when necessary To undertake re-active and pro-active sales calls when required To inform the Internal Sales Team Manager of all occurrences that could affect the Company s performance. To ensure communication flows quickly and appropriately across the Company s departments. To complete ad hoc tasks. Collectively work to KPI s. Any other duties as may be required from time to time. Marketing duties: To update CRM with relevant information and email campaigns To organise marketing collateral To support communications between marketing and sales To arrange the distribution of marketing collateral both internally and externally Any other duties as may be required from time to time The successful candidate must be able to work on their own initiative and have the ability to understand the needs of our expanding business. You must be computer literate (Microsoft office and excel), numerate, have excellent customer service skills and be able to work as part of a tea