Are you passionate about making a real difference in people''s lives? Do you have a strong background in housing management and a commitment to supporting vulnerable individuals? If so, we''d love to hear from you.Adecco are currently recruiting for an Ops Manager to lead a team of Tenancy Sustainment Officers who provide vital support, advice, and guidance to help residents maintain their tenancies and live independently. From crisis intervention to long-term casework, your leadership will ensure we deliver high-quality, person-centred support.Operations Manager - Tenant SustainmentPublic Sector - Local Authority Temporary Role - 3 months with likely extension 27.45 per hour PAYE / 35.73 per hour UmbrellaFull Time - Monday to Friday, 36 hours per weekHybrid Working - 2 to 3 days per week in office in CroydonASAP Start Key ResponsibilitiesLead and manage a team delivering tenancy sustainment services.Oversee the development and delivery of support plans tailored to residents'' needs.Coordinate crisis interventions and long-term support strategies.Collaborate with statutory and voluntary sector partners to enhance service delivery.Monitor performance and outcomes to ensure continuous improvement.What We''re Looking ForProven experience in housing management, with a focus on tenancy sustainment.A strong track record of managing and motivating support teams.In-depth understanding of the challenges facing vulnerable residents.Experience working with statutory or voluntary sector