We''re looking for an experienced Service Manager to lead St Margaret''s House, providing the leadership, direction and support needed to deliver high quality care for older people. This is an opportunity to lead an established residential service, inspire a dedicated team and drive continuous improvement, ensuring residents receive the highest standards of person centred care in a safe, welcoming environment. The role As Service Manager, you''ll be responsible for the overall leadership and performance of the service, ensuring it continues to deliver excellent outcomes for residents while meeting regulatory and organisational standards. You''ll: Lead the day to day operation of the service, providing clear, visible leadership to your team.Foster a positive culture where colleagues feel supported, valued and empowered to deliver outstanding care.Drive quality improvement, ensuring best practice and regulatory standards are consistently met.Oversee budgets, workforce planning and resource management to ensure the service operates effectively.Recruit, develop and retain a skilled and motivated team.Build strong relationships with residents, families, health professionals and partner organisations.Identify opportunities to develop and enhance the service in response to the needs of residents and the local community.Contribute to the wider strategic objectives of CrossReach while championing its values across the service. About you You''ll be an experienced social care leader ..... full job details .....