Do you have proven experience preparing and issuing customer quotations in a technical engineering/manufacturing environment?

Are you familiar with CRM or ERP systems?

The Role:

We are currently recruiting for an experienced and driven Sales Coordinator on behalf of our client, a leading player in the engineering & manufacturing sector. This is a fantastic opportunity which includes providing support to the sales team, ensuring customers received accurate quotations, technical product information, and excellent service throughout the sales process. -This role is a critical business role, ensuring customer satisfaction, supporting growth and ensuring accurate sales and reporting.

Key Responsibilities:

• Prepare and issue accurate, timely quotations for replacement pumps and spares in line with company KPIs.
• Provide proactive administrative and customer support to the sales team.
• Build and maintain positive, long-term customer relationships that support retention and growth.
• Review customer specifications and technical requirements, helping to identify appropriate products and solutions.
• Coordinate technical queries between customers and internal specialists to ensure a responsive and efficient service.
• Maintain accurate customer, product and pricing information within the ERP system.
• Prepare monthly customer KPI reports, sales presentations, proposals and tender documentation.
• Ensure all sales documentation is accurate and compliant with company procedures

About you:

• Previous experience preparing and issuing technical customer quotations.
• Experience in sales administration, sales support or technical administration.
• Strong customer service and relationship-building skills.
• Excellent organisational, communication and time-management skills.
• A high level of accuracy and attention to detail.
• Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
• Experience using CRM and/or ERP systems.
• GCSEs (or equivalent), including Maths and English.

• Experience in a manufacturing, engineering, construction, industrial or technical product environment.
• Experience within the pumps and/or wastewater industry.
• Knowledge of commercial terms and conditions.
• Advanced Excel skills, including reporting and data analysis.
• A Business Administration qualification or equivalent experience

Benefits:

• Salary up to -35,000
• Pension 3% employer 5% employee
• Life Assurance 4 x salary
• 25 days holiday + banks, and the ability to by another 5 days
• Enhanced maternity and paternity leave
• Half day on a Friday
• EAP
• Enhanced sick pay

If you are interested, please call Josh Hoyle on (phone number removed) or apply online
* Candidates must be eligible to live and work in the UK to apply for this position. *