Customer Success and Sales Executive Customer Success and Sales ExecutiveInterviews to take place this week commencing 19th May 2025Office-based role, Monday to Friday. 9am-5pm£24,000 basic salary with the ability to earn an additional £5,000Your new role Are you passionate about delivering exceptional customer experiences and excited by the opportunity to drive sales? We''re looking for a Customer Success and Sales Specialist who thrives at the intersection of service and sales. In this role, you''ll be a point of contact for multiple accounts -helping them get the most out of our products while identifying opportunities to introduce new solutions that meet their needs. Serve as the first point of contact for customer enquiries via phone, email, or chatBuild strong relationships with customers by understanding their goals and challengesProvide expert product knowledge and support to ensure customer satisfactionIdentify upsell and cross-sell opportunities based on customer needsMeet or exceed monthly sales and customer satisfaction targetsCollaborate with internal teams (Sales, Marketing, Product) to improve the customer journeyMaintain accurate records of customer interactions and sales activities in CRM systemsProactively follow up with customers to ensure continued satisfaction and retentionWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but yo