Customer Service Coordinator

We''re working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments.The business is now seeking a Customer Service Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment.Customer Service Coordinator Salary and BenefitsSalary: 28,000 - 31,000 per annum (open to discussion DOE)28 days holiday including bank holidaysTax-free EOT (Employee Ownership Trust) bonusFree gym membershipPension schemeFree onsite parkingProfessional training and developmentOffice based in PooleMonday - Friday working hoursSignificant career progression opportunitiesCustomer Service Coordinator Job OverviewCoordinate all installation projects for bespoke aluminium glazing systemsBook installation and remedial visits with the installation teamM
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