Service AdministratorLocation: Exeter Salary: 26,000 - 30,000 DOE Job Type: Full-Time, PermanentThe OpportunityAre you an organised and customer-focused professional looking for a varied office-based role?We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you''ll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.What You''ll Be DoingActing as the first point of contact for customer enquiriesCoordinating service appointments and engineer schedulesManaging service requests from initial enquiry through to completionLiaising with customers to provide updates and resolve queriesProcessing job information and maintaining accurate recordsPreparing service paperwork and documentationWorking closely with colleagues across different departmentsSupporting the delivery of excellent customer service at all timesWhat We''re Looking ForPrevious experience within administration, customer service or coordinationExcellent communication and relationship-building skillsStrong organisational abilities and attention to detailAbility to prioritise and manage a busy workloadA positive, proactive approach to workConfident using Microsoft Office and internal systemsExperience within a ..... full job details .....