£23.92ph Provide a multi-disciplinary function comprising of rent management with arrears and an neighbourhood-based service to tenants and residents of the borough. Work as part of the wider Neighbourhood Housing team to provide a high quality and consistent team output. Manage a specific patch and be responsible for dealing with issues relating to anti-social behaviour and income management in this area. Additionally within the patch, liaise with tenants and residents to promote community cohesion and engagement. Ensure tenants comply with their tenancy agreements and where necessary take appropriate enforcement action. Ensure rent accounts are managed effectively and follow an appropriate course of action is followed. Work with other agencies to ensure appropriate support is given to tenants. To integrate and deliver tenant participation within all aspects of the role. The aim of this is to shape the service to fit best with the needs and wishes of residents across the whole borough in line with our approach to tenant participation. To conduct periodic estate inspections across the borough and report defects with appropriate agencies/departments. This will ensure any issues are raised and addressed in a timely manner. Furthermore, to be observant when in the borough to note and report any issues/defects in line with the requirements of the Council''s Insurance Officer. To confirm that the Council''s properties are being kept in a suitable condition by conducting ..... full job details .....