Sales Support Administrator / Telesales Administrator


£24,000 - 25,000 Plus Commission 

An established UK-based distributor is looking to recruit a Telesales Administrator to join their busy internal sales team. The company works with a nationwide network of independent retail partners and has built a strong reputation for customer service and product expertise within its sector.

 
This is a varied and fast-paced role where you will support the external sales team while maintaining strong relationships with existing customers and helping to drive sales growth. The successful candidate will play a key role in ensuring customers receive a high level of service while identifying opportunities to increase revenue.

 
Key Responsibilities 

•  Supporting the Area Sales Manager in developing sales within an assigned region.
  
  

•  Making regular outbound calls to an established customer base to maintain relationships and generate orders.
  
  

•  Identifying potential new customers and developing new business opportunities.
  
  

•  Promoting new products, offers and seasonal campaigns to customers.
  
  

•  Processing orders using the company’s internal system (full training provided).
  
  

•  Liaising with logistics partners to arrange deliveries or collections when required.
  
  

•  Managing incoming customer enquiries via email and telephone.
  
  

•  Providing weekly updates on sales activity and performance.
  
  

•  Confident communicator who enjoys speaking with customers over the phone.
  
  

•  Target driven with a proactive and positive attitude toward sales.
  
  

•  IT literate, with working knowledge of Microsoft Office.
  
  

•  Strong attention to detail and ability to complete tasks accurately.
  
  

•  Able to manage multiple tasks and work effectively as part of a team.
  
  

•  Previous experience in a sales support, telesales or customer service role would be beneficial.
  
  

•  Monday – Thursday: 8:30am – 5:00pm
  
  

•  Friday: 8:30am – 1:30pm
  
  

•  35 hours per week

•  Commission based on monthly sales performance (typically £2,000 – £3,000 per year).
  
  

•  Company pension scheme.
  
  

•  Employee discounts
• • On-site parking.