Business Support Officer
About UsConnect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the RoleTo provide administrative and business support to a team of practitioners to ensure the effective delivery of services to children, young people and families.To assist in the smooth running of the team and take a proactive role in the day to dayfunctioning of the service. What is the day-to-day of the role:To undertake the day to day administrative and business support functions of theteam and the wider service including the monitoring of emails and telephonemessages for team members.To act as a point of contact to ensure that internal staff, partners and members of thepublic who contact the team are dealt with efficiently and consistently. This willinclude dealing with queries, assessing the nature of telephone calls, referring themto the appropriate person, and receiving visitors in a courteous, prompt and efficientmanner.To monitor and update systems in an accurate and timely manner. This includesmailboxes and information management systems, databases and electronic files.To quality assure data held on different systems to ensure accuracy, in order toprovide reliable information on which management decisions can be made.To produce all types of documents, drafting routine corres
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