Service Reception Manager Required for a Family Run Car Garage in Leatherhead, Surrey

• Working Hours:-Monday to Friday, 8 AM - 6 PM. Overtime paid for Saturdays worked on a rota basis.
• Salary: Will be up to -40,000 basic, with On Target Earnings of -46,000.

Are you a dynamic leader with a passion for automotive excellence and exceptional customer service? Do you thrive in a fast-paced, customer-focused environment? Our client, a Family Run Automotive All Makes and Models Car Garage, is seeking a dedicated and experienced Service Reception Manager to join their team in Leatherhead, Surrey. This reputable garage, renowned for its 5-star service, has been a cornerstone of the community for over 50 successful years.

Key Responsibilities of a Service Reception Manager with our client:

• Acting as the primary point of contact for customers, providing exceptional service and support.
• Managing customer bookings, scheduling vehicle services, and coordinating with the workshop team.
• Preparing and reviewing estimates for mechanical work, ensuring transparency and accuracy.
• Communicating with customers, providing updates on vehicle progress and explaining services performed.
• Handling invoicing, payment processing, and ensuring accurate financial records.
• Supporting the Garage Manager in overseeing daily operations and maintaining high service standards.
• Building and maintaining strong relationships with loyal and returning customers.

What Our Client Offers:

• Competitive Salary: Attractive base salary with potential for significant earnings.
• Work-Life Balance: Enjoy Monday to Friday hours with occasional Saturday overtime.
• Team Environment: Join a family-run, supportive workshop team.
• Customer Relations: Build personal connections with loyal and returning customers.
• Benefits: Employer pension contribution and length of service increments of annual leave.

About Our Client: Our client prides itself on their excellent reputation and commitment to providing exceptional automotive services. They have cultivated a loyal customer base and offer a welcoming, team-focused atmosphere.

Interested? If you are an experienced automotive professional looking for a rewarding leadership opportunity as a Service Reception Manager, we would love to hear from you. For more information about this vacancy or to explore other automotive jobs in Leatherhead, Surrey, please contact Liam Buffenbarger at Perfect Placement. He specialises in helping individuals find new and exciting automotive career opportunities.

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