Operations Manager Role at a Glance Job Title: Operations Manager Reports To: Managing Director Location: Office-based in the North Wales / Cheshire area, with some flexibility and occasional travel Contract: Full-time, Permanent Salary: 60,000, plus a bonus agreed on passing probation Progression: Clear route towards Operations Director as the senior leadership team continues to develop Why This Role Exists We have grown quickly and are now a team of 35, with further growth planned. As the business has expanded, operational complexity has increased. Senior leaders and department managers are often required to step into day-to-day operational challenges, reducing the time available for strategic priorities and growth initiatives. We are looking for an Operations Manager to organise, systemise and connect the business so it can continue to scale effectively without relying on a small number of individuals. This role will bring structure, accountability and consistency across the organisation, ensuring information flows smoothly, priorities remain clear and teams can operate at their best. Purpose of the Role You will act as the Managing Director''s principal operational lead, helping to transform a fast-growing business into one with clear processes, effective communication and strong operational foundations. You will identify challenges across the organisation, take ownership of them and either resolve them directly or ensure the right people are equipped to do so. You will ..... full job details .....