Post: Support Team Leader Department: Supported housing Reports to: Support Service Manager Working Hours: 37.5 hours per week Salary: £35,295 per annum Location: Coventry About ACH: ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support. Our vision For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education. Purpose of job The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence. To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants. Key Responsibilities Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH''s internal quality framework for Involvement best practice, and relevant policies and procedures ..... full job details .....