An excellent opportunity for a Service Manager from an engineering background looking to play a key role in the day-to-day operations of a leading company. Do you have experience leading service engineering teams? Have you got a background working with electromechanical machines? This well established and leading company specialise in the service and repair of specialist machinery, supporting customers nationwide. They have built a strong reputation for their high-quality service, and are now looking for a Service Manager to join their expert team. In this role you will be tasked with providing technical leadership across the engineering function, acting as the senior escalation point for complex faults and driving improvements in engineering standards. Working closely with Area Managers, you will support engineer development, identify trends in field issues and turn technical challenges into structured business improvements. This role would therefore suit an individual with a background managing service engineering teams who is looking for a new challenge and the chance to play a key role for a leading company. The Role: Senior technical escalation point for complex faults and service issuesSupport Area Managers with technical decisions and engineer developmentIdentify trends in faults and complaints and drive continuous improvementImprove engineering standards, best practice and operational efficiency£50,000 - £55,000 + Bonus + Car + Benefits The Person: Proven experience