Service Engineer / Onsite Support Engineer
Location: West Midlands (covering regional sites)
Salary: £40,000 - £45,000 DOE

Chase Taylor Recruitment are working on behalf of a well-established uPVC conservatory installation company who are looking to recruit an experienced Service Engineer / Onsite Support Engineer to join their team.

This is an excellent opportunity for a skilled professional with a strong background in uPVC windows, doors, and conservatory installations, who enjoys providing technical support, fault finding, and delivering high-quality solutions for customers across the West Midlands.

The Role:

As a Service Engineer, you will be responsible for attending customer sites, diagnosing issues, carrying out repairs, and providing technical support across a range of uPVC products. You will play a key role in maintaining the company’s reputation for quality and customer satisfaction.

Key Responsibilities:

• Attend onsite visits across the West Midlands to investigate and resolve technical issues
• Diagnose and repair faults with uPVC windows, doors, and conservatory installations
• Carry out adjustments, replacements, and remedial works where required
• Provide expert technical support and advice to customers
• Identify installation issues and recommend effective solutions
• Ensure all work is completed to a high standard and in line with company expectations
• Complete service reports and communicate findings back to the wider team
• Represent the company professionally when attending customer properties

The Ideal Candidate:

• Proven experience working with uPVC windows, doors, and conservatories (essential)
• Strong knowledge of installation, servicing, adjustments, and repairs
• Previous experience in a service engineer, installation engineer, or field-based role
• Excellent problem-solving and fault-finding skills
• Confident working independently while managing your own schedule
• Strong customer service and communication skills
• Full UK driving licence required

Package:

Salary: £40,000 - £45,000 depending on experience
Location: Covering the West Midlands
Company vehicle and equipment provided
Long-term opportunity with an established business

If you have hands-on experience within the uPVC windows, doors, and conservatory sector and are looking for your next career move, we would love to hear from you.