Nr Alcester Salary: Up to £55,000 Full Time, Permanent Are you a strong, solutions-focused leader who can juggle multiple departments, drive operational performance, and still find time to keep customers smiling? If you re an experienced Operations Manager looking to make a meaningful impact in a well-established business, we want to hear from you. Arden Personnel is proud to be partnering with our client based near Alcester, to find a dynamic, driven, and detail-focused individual to join their senior leadership team. With a reputation for exceptional quality and customer service, this organisation is looking for someone who can not only maintain their high standards but challenge them someone who can bring ideas to the table, implement lasting change, and lead by example. About the Role Reporting directly to the Managing Director, this is a pivotal role overseeing both production and service operations. Your mission? To maximise efficiency, strengthen team performance, enhance customer satisfaction, and lead the business into its next phase of growth. You ll take ownership of strategic planning, departmental leadership, health and safety, ISO compliance, client relationship management, HR coordination, and everything in between. This is a varied and high-responsibility role that demands both big-picture thinking and a hands-on approach. Key Responsibilities for this Operations Manager role? Developing and executing strategic operational plans aligned with business growth t