Operations AdministratorPortsmouth Full-time, permanent 25,000- 26,000 per annum This role supports day-to-day operational delivery, coordinating client requests through online portals and managing service requests from quotation through to completion and invoicing. The position also includes responsibility for fleet administration, working closely with the Operations Manager to ensure smooth and efficient operations.Key ResponsibilitiesCoordinate client requests and operational activities via online portalsManage service requests from quotation to execution and invoicingLiaise with internal teams to meet customer service requirementsMaintain accurate records across internal systems and customer portalsManage fleet administration including servicing, MOTs, repairs and hire vehiclesMaintain vehicle service records and fleet maintenance plansTrack driver schedules and activity using SamsaraSupport driver compliance, inspections and performance reportingProduce daily and monthly fleet and operational reportsIdentify trends and recommend operational improvementsProvide cover for team members when requiredPerson SpecificationPrevious experience in an office-based administrative roleFleet management, stock control or job planning experience desirableUnderstanding of IT asset or stock management systems advantageousProficient in Microsoft Office (Word, Excel, Outlook)Benefits25 days annual leave plus bank holidaysOption to buy up to 5 additional holiday daysHealthcare and dental ins