Overview

ICT System Support Administrator (Support) - fixed term until 01/09/2026Waverley CourtSalary: £29,173 - £33,287Hours: 36 per week, 52 weeksResponsibilities

The successful candidate will be the first point of contact for ICT queries via our Service Desk. In this role, you will handle day-to-day support requests, including account management, password resets, mobile device support, and basic system administration tasks.Youll help ensure that our ICT systems remain secure, up-to-date, and compliant, while delivering excellent service to colleagues across the organisation.Pre-employment checks

This position is subject to Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.Culture and interview approach

We are committed to creating a workplace culture where all our people feel valued, included and able to be their best at work. We recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.To help achieve this, we are changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh CouncilAdditional notes

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.

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