The Opportunity We are looking for a personable and commercially driven Travel Sales Executive to join a friendly and successful travel sales team based in Richmond. You will combine excellent customer service with strong sales skills and destination knowledge to help guests find and book their perfect holiday. This is an ideal opportunity for someone who enjoys building relationships, delivering a highly personalised service and working towards individual and team targets. You will need to be organised, accurate and confident working in a busy environment while managing multiple enquiries and systems. Previous knowledge of at least one of the company s destinations would be a distinct advantage. Key Responsibilities Respond to customer enquiries by telephone, email and other communication channels Understand each guest s individual requirements and recommend suitable holidays Use destination and product knowledge to provide informed, personalised advice Manage enquiries from initial contact through to booking Build strong relationships with guests and deliver an exceptional customer experience Identify sales opportunities and confidently convert enquiries into bookings Work towards individual and team sales targets Accurately record customer and booking information across multiple systems Maintain a high level of attention to detail throughout the booking process Keep up to date with destinations, properties, products and travel information Work collaboratively with ..... full job details .....