Office Administrator

Farnham, Surrey (Hybrid potential - Somerset also considered)
Full-time | Monday to Friday, 9:00am - 5:00pm
Salary: £28K- £32K - DOE
Contract - Permanent

Join a growing, friendly business where your organisation and attention to detail will make a real impact.
Our client is seeking a proactive and highly organised Office Administrator to support the smooth day-to-day running of the business. This is a varied, hands-on role at the heart of the organisation, offering the opportunity to take ownership of key systems while working across multiple departments.

About the Role

This is more than just administration - you''ll be central to keeping the business running efficiently and compliantly. You will manage our client Quality Management System (QMS), coordinate audits, maintain key records, and provide essential support across Sales, Operations, Finance, and Marketing.
Perfect for someone who thrives in a varied role and enjoys being the go-to person in a team.

Key Responsibilities

Customer Service andamp; Sales Support

• Manage incoming calls and customer enquiries
• Process sales orders and quotations
• Maintain accurate customer records
• Support sales administration and workflows

Quality andamp; Compliance

• Maintain ISO 9001 Quality Management System
• Keep documentation and records up to date
• Coordinate internal and external audits
• Monitor corrective actions and improvements
• Support Cyber Essentials Plus renewal
• Maintain Health andamp; Safety records and training logs
• Assist with sustainability initiatives (ISO 14001, carbon reduction plans)

Office andamp; Business Administration

• Provide general admin support across the business
• Maintain organised filing systems and shared drives
• Support meetings, minutes, and action tracking
• Assist with onboarding and internal projects

Cross-Functional Support

• Work with Sales, Operations, Finance, and Marketing
• Support events, workshops, and marketing activities
• Act as a central coordination point within the business

What We''re Looking For

Essential

• Strong organisational and administrative skills
• Excellent attention to detail
• Methodical and structured approach
• Strong communication skills
• Proficiency in Microsoft Office and business systems
• Ability to manage multiple priorities independently

Desirable

• Experience with ISO 9001
• ERP systems knowledge (e.g., Business Central)
• Awareness of Cyber Essentials, ISO 14001, or Health andamp; Safety

Personal Attributes

• Highly organised and dependable
• Detail-focused with strong accuracy
• Proactive and adaptable
• Friendly, approachable, and professional
• Team-focused and supportive
• Calm under pressure with excellent multitasking skills

Working Hours

• Monday to Friday, 9:00am - 5:00pm
• 1-hour unpaid lunch break

Holiday Entitlement

• 5 weeks'' annual leave plus bank holidays
• Office closure between Christmas and New Year
• Up to 6 days of annual leave reserved for this period

Benefits (After 4-Month Probation)

• Vitality Health - Private Healthcare (optional)
• Death in Service Insurance - 4× annual salary
• 5% employer pension contribution

Why