OverviewWe\''re looking for an experienced Technical Systems Analyst to join our IT team and play a key role in delivering high-impact technology solutions across the business. This is a critical role within our cross-functional delivery squads, where you\''ll serve as a technical SME, liaising between IT, business stakeholders, and external vendors to ensure successful delivery of projects and enhancements aligned with Aspen\''s strategic goals. You\''ll be responsible for eliciting and documenting technical requirements, managing technical specifications, analysing cross-squad impacts, and supporting systems through the full project lifecycle - from conception to post-implementation.

Key Responsibilities

Collaborate with Business Stakeholders, Project Managers, Architects, and Development teams to support delivery from initiation through to BAU.

Gather, document, and manage technical and business requirements to a high standard using industry best practices.

Conduct cross-squad impact analyses to assess dependencies, risks, and costs of upcoming changes.

Capture and analyse business processes (as-is/to-be) and manage product backlogs in Agile environments.

Communicate effectively between business and technical teams, often acting as a liaison or proxy Product Owner.

Support and coordinate UAT activities and contribute to change readiness planning.

Proactively contribute to continuous improvement of IT delivery practices, tools, and methodologies.

Ensure compliance with internal policies, frameworks, and regulatory requirements.

What You\''ll Bring, Knowledge and Skills

Deep understanding of business analysis and systems analysis principles.

Knowledge of software development lifecycles, Agile (Scrum, Kanban), and DevSecOps practices.

Strong stakeholder engagement and influencing skills.

Proficiency in tools like Azure DevOps, TFS, or JIRA.

Solid programming or scripting skills (e.g., SQL, Python, Java, .NET).

Excellent verbal and written communication skills.

Ability to work effectively in a fast-paced, collaborative environment.

Experience

5+ years in systems analysis with successful project delivery experience.

5+ years in the insurance industry (PandC strongly).

Experience working with cloud-based solutions (preferably Azure).

Familiarity with system integrations, data migrations, and multi-vendor environments.

Qualifications

Bachelor\''s degree in Computer Science, Information Technology, or related field.

Professional certifications in Business Analysis (e.g., BCS, ISEB, CBAP) or relevant technologies are desirable.

Why Join Us?At Aspen, we don\''t just deliver technology - we drive meaningful change. You\''ll work with collaborative, high-performing teams that value innovation, resilience, and excellence. As part of the Group Operations Division, you\''ll help shape the future of our IT landscape while living our core Aspen Values every day.

We support continuous learning and offer a range of professional development opportunities in a dynamic, inclusive environment.

We are committed to creating an inclusive recruitment experience. If you have a or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at adjustments@robertwalters.com to discuss further.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

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